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ANSWERS TO YOUR QUESTIONS

Product Information

WHAT'S A RITUAL BATH?
A ritual bath is a bath taken with a spiritual purpose. Since ancient times, people bathed to cleanse their bodies and also purify their spirits. To rid themselves of disease and ward off evil spirits. A ritual/spiritual bath works to cleanse the mind and spirit, using powerful ingredients that charge the bathwater with healing vibrations that help you remove blockages, hurts, pains and situations that are no longer serving you in any constructive way. These baths provide time for letting go of old ideas and negative energy, and welcoming in new and positive thoughts.
HOW DO I USE MY BATH SOAK?
We encourage you to put in as much or as little you prefer. Pour the salts into your bath as the water is running and stir to dissolve. Soak for at least 10 minutes. Many of the herbs in this mixture are larger. If you are concerned about your bathtub drains, I recommend putting the soak into a unbleached muslin or cheesecloth bag. You can either drop the bag directly into the water or tie it around the spout as you fill the tub and allow the water to filter through the bag.
HOW DO I USE MY SUGAR BODY SCRUB?
After washing your body in the shower, scoop approximately 1 tablespoon of the sugar scrub from the jar and gently rub on your skin. As the scrub is used, continue to scoop more mixture until you have scrubbed your entire body. Rinse off any remaining sugar granules and step out of the shower. Dry yourself and revel in how smooth and moisturized your skin feels.
HOW CAN I PURCHASE WHOLESALE FROM HARVEST MOON BOTANICS?
We’ve partnered with Faire to sell our wholesale products online. Join Faire today to shop our line and get $100 off, net 60 day terms, easy ordering/reordering and 1 year of free shipping. Purchase wholesale on Faire directly by clicking here.
RETURNS + EXCHANGES
Each product is handmade and crafted to order. Due to this we are unable to accept returns. If there are any issues with your product or shipping please contact us and we will be happy to rectify the situation to our best ability.
DISCLAIMER
Not for consumption. Keep out of reach of children and pets. Consult your physician prior to use if you are pregnant, nursing or have a medical condition. Before purchasing please make sure you are not allergic to any of the ingredients. HARVEST MOON BOTANICS is **not** responsible for any reactions you might have. Products are intended for entertainment and educational purposes only as a curio. We cannot guarantee or assure a specific outcome. Never substitute for medical, psychiatric or legal advice.

Payment Information

DO I HAVE TO PAY SALES TAX?
Only customers who purchase items in the states of Florida and New York will be charged sales tax. Tax amounts are based on your shipping location and vary by county. Our website automatically calculates sales tax when you enter a shipping location. International shipments may be subject to duties upon delivery.
WHEN WILL I BE CHARGED?
Your accounts will be charged within 24 hours of completing checkout.

Shipping, Orders and Account Management

HOW CAN I CHECK MY ORDER STATUS?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click “My Account” at the top of the page. When you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay. You may not cancel orders after they have been shipped.
WHY DOES MY SHIPPING BOX LOOK USED?
That's because it probably is! To be eco-conscious and keep as much waste as I can out of landfills, I reuse packing materials where and whenever I can. You might notice your box, bubble wrap or other packaging are not pristine or new. I always want to point this out as sometimes we expect the packing materials to be as beautiful as what is inside, and I don't want you to think I haven't taken care in packing your purchase because of the state of the packing materials. In instances where I use new materials, I purchase items that can either be recycled or composted. I do not buy plastic packaging.
CAN I CHANGE MY SUBSCRIPTION?
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Manage Subscription". From there, you may skip a month, pause your boxes, cancel or reactivate your subscription. You can also access "Manage Subscription" from your order confirmation email.
WHEN WILL YOU SHIP MY ORDER?
If you order today, we will ship your items within 2-5 business days.
HOW DO I TRACK AN ORDER?
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Items typically take 4-10 business days to arrive once shipped. Due to COVID-19 and shipping delays, please be patient with shipping services. Tracking will be provided by email once your order has shiped.
WHERE DO YOU SHIP?
We currently offer our products to residents in the USA and Canada.